AI Ops Expert

Services · Foundations

Get your operation ready for AI.

Just the act of centralizing your data immediately improves decision-making and efficiency. The Foundations Sprint cleans up your data and writes down how your work gets done, so your team works better now and automation works later.

What I do: two pillars, one sprint

Pillar 1 · Data Cleanup & Standardization

I run a thorough audit of the software your operation runs on, including your CRM, project tools, and databases (such as HubSpot, GoHighLevel, Airtable, or ClickUp), to establish a single source of truth.

  • ✓Deduplication and consolidation. I find and merge duplicate records, so each customer has one complete profile instead of three conflicting ones.
  • ✓Structure cleanup. I reorganize fields and fix how contacts, companies, and deals link together, so information flows correctly across your tools.
  • ✓Data entry rules. I set clear rules for required fields, formats, and naming, and turn on validation where your tools allow it, so your data stays clean long after the sprint.

Pillar 2 · Process Documentation & SOPs

I sit with the people who do the work and turn what's in their heads into documents anyone on your team can follow.

  • ✓Workflow maps. Every step, handoff, decision, and exception, laid out visually with who does what and in which tool.
  • ✓Written SOPs. Step-by-step procedures your team can train from on day one, reviewed by the person who does the job.
  • ✓Clear ownership. One named owner for each workflow, so someone is responsible for keeping it running.

Everything you need to run it, train on it, and automate it

  • ✓A workflow map for each process
  • ✓A written SOP for each process
  • ✓Cleaned, deduplicated data in your existing tools, with a log of every change
  • ✓A data dictionary naming the source of truth for each key field
  • ✓Written data entry rules your team can follow
  • ✓Before numbers: time per task, weekly volume, and error rate
  • ✓An automation readiness score with your top three opportunities ranked

You own every document, whether or not you automate.

How it works

  1. 1

    Kickoff.

    We pick the workflows and name an owner for each.

  2. 2

    Walkthroughs.

    I record your team doing the work and collect the files they use.

  3. 3

    Audit and plan.

    I audit the data and you approve the cleanup plan before anything changes.

  4. 4

    Clean and document.

    I clean the data, map the workflows, and write the SOPs.

  5. 5

    Review and hand off.

    Your team reviews everything, and I walk you through the finished package.

Two sizes

DetailStarterStandard
Workflows1Up to 3
Length1 week3 weeks
Systems cleaned1Up to 2
PriceFixed fee, quoted after your callFixed fee, quoted after your call

What's not included

Building automations is the next step (Governed Build). Moving to new software and ongoing upkeep are quoted separately.

FAQ

Our processes aren't written down at all. Is that a problem?+

That's where most clients start. The sprint is built for it.

Will you change how we work?+

I document how the work happens today and note quick fixes. A full redesign is a separate project.

Is our data safe?+

I work from read-only access or exports where possible, confirm a backup exists before changing anything, and get your written approval before merging records.

Clean data and written processes, in as little as a week.

A 20-minute operations call. We'll look at which process is costing your team the most time and what it would take to get it ready.